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Privacy Policy

Effective Date: July 1 2025

Winback US (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (https://winback.us/), submit a form, or interact with our content.

1. Information We Collect

We collect the following types of information:

  • Personal Information You Provide:
    When you fill out a form (e.g., demo requests, contact forms), we may collect your name, email address, phone number, clinic name, and any other details you choose to share.

  • Automatically Collected Information:
    We use cookies and similar technologies to collect non-personal data such as your IP address, browser type, device information, and how you interact with our website. This helps us improve performance and user experience.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and demo requests

  • Provide you with relevant product information or updates

  • Improve website functionality and user experience

  • Analyze website traffic and engagement (using tools like Google Analytics and Mixpanel)

  • Customize marketing campaigns and retarget ads (e.g., through Meta or Google)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate our website and marketing tools. These partners are required to keep your information confidential and use it only to provide services on our behalf.

4. Cookies and Tracking

We use cookies to understand how users interact with our site. You can adjust your browser settings to refuse some or all cookies. However, this may impact your site experience.

5. Your Rights and Choices

You may contact us at any time to:

  • Request a copy of the personal data we have about you

  • Ask us to update, correct, or delete your data

  • Opt out of marketing emails (just click “unsubscribe” at the bottom of any email)

6. Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website is intended for professionals and is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have any questions about this policy or how we use your data, please contact us at:
📧 sales@winback.com
📍 1133 Westchester Ave, St 220, White Plains, NY 10604

Winback.com is a global website. Winback provides testimonials and protocols to treat medical conditions based on worldwide therapist’s expertise and their manual practice. Please note that Regulations and indications for use may vary by country. Healthcare professionals may use, under their responsibility, this technology for indications not included in the approved product labeling. US-based users should refer to the FDA approved indications for use. For inquiries regarding the performance, intended use or potential benefits in your country, please contact us at hello@winback.com. Intended to provide topical heating for the purpose of elevating tissue temperature for the treatment of selected medical conditions such as relief of pain, muscle spasms, and increase in local circulation. The device is intended to provide a temporary reduction in the appearance of cellulite. Device is intended for prevention or retardation of disuse atrophy, increasing blood circulation, muscle re-education and maintaining or increasing range of motion.
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